Frequently Asked Questions (FAQs)
Top 5 Questions
- How much does storage cost at GO BOX?
- Do you charge for delivery?
- Do I need a credit card to order a gobox?
- How many goboxes will I need?
- What are your office and yard hours?
How much does storage cost at GO BOX?
Your storage fee is $60/month/gobox if you store in our heated (temperature controlled) warehouse. Storage is $55/month/gobox in our unheated warehouse. If you store your gobox on your property, the cost is $50/month/gobox.
We also offer discounts on pre-paid storage agreements: 5% on 3-month pre-payments, 10% on 6-month pre-payments and 15% on one year pre-payments.
More Cost Questions . . .
Do you charge for delivery?
We charge $70.00 for delivery of the first gobox and $30.00 for each additional gobox. The $30.00 charge for additional goboxes applies whether we make one or multiple trips to your home.
If you want us to re-deliver to you or transfer your goboxes from one location to another, the cost is the same: $70.00 for the first gobox and $30.00 for each additional gobox.
There is no charge to you to transport your gobox back to our warehouse.
More Delivery Questions . . .
Do I need a credit card to order a gobox?
We require a VISA or Mastercard number to order a gobox. If you do not have a credit card, you may still order a gobox if you pre-pay for 6 months of storage and delivery if you are having the gobox delivered. You will receive a 10% discount for pre-payment of storage. There is no discount on delivery, re-delivery or transfer fees.
More Ordering Questions . . .
How many goboxes will I need?
A gobox is 5' wide x 8' long x 7' high and typically holds 1–1½ rooms full of furniture and household items or up to 2,000 pounds. They have a stroage capacity of about 240 cubic feet. Refer to our Sizing Guide for a quick, rough estimate of what you may need. For a more precise estimate, use our GO BOX Estimator.
If you end up not needing one of the goboxes you had delivered, we will not charge you the minimum one month storage fee but you will be charged for the delivery. However, if we need to make a second delivery to your home, the cost is still only $30.00 for delivery of an additional gobox. It's best to order them as you need them.
More Loading Questions . . .
What are your office and yard hours?
Year Round Office Hours
9:00am–5:00pm Monday-Saturday
Summer Yard Hours (May 1–Oct. 31)
9:00am–7:00pm Seven Days a Week
Winter Yard Hours (Nov. 1–Apr. 30)
9:00am–6:00pm Monday-Saturday
Contact us if an emergency makes it necessary for you to need access to your gobox outside office hours. A $50.00 After Hours Call Out Fee is charged for access at night after closing time or for service on Sundays or on statutory holidays.
